The realtime WePay Status page displays the current status of our stage and production environments, scheduled maintenance, and upcoming releases.
Payment or Customer Support
If you have any non-technical questions (such as about the status of a payment or other issue not related to the API) and have already launched with WePay, you can reach out to partner support team at firstname.lastname@example.org. If you are in evaluation or integration stages, please reach out to our partner support team our Help Center.
If you are a platform or marketplace and your users have questions, please direct them to our Help Center. Our merchant support team will be happy to help.